**Effective Date:** January 1, 2022
**Last updated:** April 29, 2025
GHPAY is committed to providing efficient, secure and compliant payment solutions to users around the world. When you use our withdrawal services, we will collect and process your relevant personal information. This policy will explain how we collect, use, share and protect your data, as well as the rights you have.
By using GHPAY withdrawal services, you agree to the contents of this Privacy Policy. If you do not agree, please stop using the relevant services.
Founded in 2022, GHPAY is a payment platform dedicated to providing digital payment and local clearing services for emerging markets such as Southeast Asia and Latin America. Our withdrawal service allows users to quickly and securely withdraw funds on the platform to local bank accounts, e-wallets or other available channels.
To ensure transaction security and legal compliance, we may collect the following information:
Name, date of birth, nationality, ID/passport number
Government-issued ID and selfie (for identity verification)
Mobile phone number, email address, address (if applicable)
2.3 Withdrawal and Account Information
E-wallet account (such as GCash, DANA, SPEI, Pix, etc.)
Withdrawal request content (amount, currency, timestamp, target account)
Login IP, device model, browser information, location information
Risk assessment labels or fraud behavior characteristics (for risk prevention and control)
We use your data for the following purposes:
Verify your identity and meet KYC (Know Your Customer)/AML (Anti-Money Laundering) regulations
Processing and executing your withdrawal requests
Prevent fraud, money laundering, illegal arbitrage, etc.
Send you withdrawal status notifications, service updates or system prompts
Improve service experience, optimize interface stability and user flow
Fulfill applicable legal obligations, such as tax reporting or audit documentation
GHPAY will not sell or use your personal information for unauthorized commercial purposes.
For business operation needs, your data may be transferred and processed in regions outside of mainland China (such as servers in Singapore, Europe, Hong Kong, etc.). We will:
Comply with applicable country data export regulations;
Use encryption, access control, audit logs and other technical means to protect information;
Sign GDPR-compliant Standard Contractual Clauses (SCCs) with the recipient.
If you have any questions or complaints about this Privacy Policy or data usage, please contact:
GHPAY Data Protection and Compliance Team
📧 Email: [email protected]
🛎️ Customer Service:@ghpay777Or contact us through the GHPAY in-app online customer service system
🌐 Website:www.ghpay.net
We are committed to protecting your information security and legal rights.
**Effective Date:** January 1, 2022
**Last updated:** April 29, 2025
GHPAY is committed to building a global, secure and compliant payment ecosystem. This Privacy Policy applies to how the platform collects, uses, shares and protects your personal and merchant information when you use GHPAY's payment services (e.g. local payment channels, QR code payment, API integration payment, etc.).
This policy applies to the following GHPAY payment service scenarios:
Merchants or platforms integrate local payment channels (such as GCash, Dana, PromptPay, Pix, etc.) through GHPAY to receive user payments;
Use GHPAY to manage orders and trade settlements;
Complete online payment via payment QR code, cashier or payment link.
In order to ensure transaction security, fulfill compliance obligations and improve service quality, we will collect the following information:
Merchant name, business license, industry type;
Information of the legal person or person in charge (name, ID card/passport, contact information);
Registered email address, mobile phone number, payment country, and company address.
Bound settlement bank account or wallet account;
本地收款通道信息（如 QR 码 ID、渠道编号、终端识别信息）；
Tax identification number (if applicable).
Payer's name (if applicable), transaction amount, currency, payment method;
Transaction time, transaction ID, device and browser fingerprint, IP address
Collection channel response status and risk label.
The information we collect will be used in the following scenarios:
Complete order payment, fund collection and settlement;
Verify merchant identities to meet Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations;
Analyze transaction behavior to prevent fraud or system abuse;
Support after-sales services such as bill reconciliation, refunds, and dispute resolution;
Provide transaction notifications, financial statements, API call feedback and other functions;
Improve the payment process experience, optimize page loading and system stability.
As a global platform, your data may be transferred to overseas servers for processing (for example, the settlement center is located in Singapore, Hong Kong or Europe). GHPAY will ensure that:
The data transfer process complies with local cross-border data transfer regulations;
Use data encryption, access control and privacy protocols to limit third-party use;
Sign standard contractual clauses (SCCs) that comply with EU GDPR requirements to ensure equivalent security.
If you have any questions or complaints about this Privacy Policy or data usage, please contact:
GHPAY Data Protection and Compliance Department
📧 Email: [email protected]
🛎️ Customer Service:@ghpay777Or contact us through the GHPAY in-app online customer service system
🌐 Website:www.ghpay.net
We promise to respond and process your request within 15 working days after receiving it.
We understand that transparency and trust are at the core of cross-border payment collection business. Therefore, we are committed to handling user data in accordance with international data privacy standards and regional laws (such as GDPR, PDPA, LGPD, etc.).